Turning your customers into ''fans'': Connecting with your social customers to enhance brand loyalty

Turning your customers into ''fans'': Connecting with your social customers to enhance brand loyalty

Turning your customers into ''fans'': Connecting with your social customers to enhance brand loyalty

Moderator: David Rosen, Head of Strategy, Analytics and Consumer Insights, TIBCO Nanne Bos, Head of Global Branding, ING Bank Ard Bossema, Head of Shopper Marketing, Digital and eCommerce, Grolsch Karlijn Vogel-Meijer, Social Media Manager, KLM Sabrina Naouri, Online Marketing Manager, Telfort Netherlands Customer Festival 2014

By Vocalcom

Don't Miss the Boat on Cloud Computing

While ‘cloud contact center’ feels like a relatively new, fresh term, the amount of data currently in the cloud is immense and substantial. A new infographic from Seagate notes that one exabyte of data is currently stored in the cloud, which, in storage terms, is equivalent to everyone living in Thailand owning an iPhone. How much is an exabyte? It’s...
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