Turning your customers into ''fans'': Connecting with your social customers to enhance brand loyalty

Turning your customers into ''fans'': Connecting with your social customers to enhance brand loyalty

Turning your customers into ''fans'': Connecting with your social customers to enhance brand loyalty

Moderator: David Rosen, Head of Strategy, Analytics and Consumer Insights, TIBCO Nanne Bos, Head of Global Branding, ING Bank Ard Bossema, Head of Shopper Marketing, Digital and eCommerce, Grolsch Karlijn Vogel-Meijer, Social Media Manager, KLM Sabrina Naouri, Online Marketing Manager, Telfort Netherlands Customer Festival 2014

By Vocalcom

Two Simple Ways the Right Call Center Software Can Amplify Customer Strategy

The right call center software should support your call center’s customer engagement strategies, not stifle them. This is where disruptive, cloud-based call center software comes into play. It’s time to throw away legacy software that keeps your operations confined and implement a cloud-based call center software solution that helps amplify your customer strategy. Below are two simple and cost-effective ways...
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