Unilever Customer Success

Unilever Customer Success

Unilever Customer Success

http://marketingcloud.com - The customer revolution has begun—and it’s never been more important to develop real relationships with your customers. Salesforce Marketing Cloud is the world’s most powerful 1:1 digital marketing platform, helping you make the most of every customer interaction. Are you ready to create personalized, cross-channel customer journeys that deliver exceptional brand experiences? The future of digital marketing is here. See why Salesforce Marketing Cloud is excited to be leading the way. Build and manage your customer journeys with Salesforce Marketing Cloud: Email: http://www.exacttarget.com/products/email-marketing Mobile: http://www.exacttarget.com/products/mobile-marketing Social: http://www.exacttarget.com/products/social-media-marketing Ads: http://www.exacttarget.com/products/ads Web: http://www.exacttarget.com/products/web-personalization Journey Management: http://www.exacttarget.com/products/journey-management Predictive Intelligence: http://www.exacttarget.com/products/predictive-intelligence Content & Messaging: http://www.exacttarget.com/products/content-messaging Customer Data Platform: http://www.exacttarget.com/products/customer-data-platform Hub Exchange: https://hubexchange.exacttarget.com/ Want to stay up-to-date on digital marketing? The Salesforce Marketing Cloud blog publishes everything you need to stay ahead of the curve, including best practices, tips, trends, and recent research: http://exacttarget.com/blog Learn more about Salesforce Marketing Cloud: http://marketingcloud.com For more information about Salesforce: http://salesforce.com

By Vocalcom

Mobility in the Virtual Call Center

The bottom-line is unquestionably important for any call center hoping to gain new customers and retain those that they already have. So, what can call center managers do to strengthen that bottom line? Simply put, know the difference between ease of experience and satisfaction, which often comes down to the experience customers have when they reach the call center. With...
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