University of Amsterdam Customer Testimonial Video

University of Amsterdam Customer Testimonial Video

University of Amsterdam Customer Testimonial Video

After migrating the SAP Business Warehouse application and SAP Business Suite applications to SAP HANA, reports run four times faster. The platform also set the stage for IT enhancements using mobile solutions that would streamline student and faculty communication via mobile device. With SAP HANA, the University of Amsterdam now has the speed it needs to drive continuing student success.

By Vocalcom

5 Tips for Communicating with Unhappy Customers

In today’s omnichannel world, customers have many ways to engage with a brand. When they have a great experience, chances are that they’ll spread the word, and social media platforms play a great role in delivering such messages. But what happens when a customer has a less-than-stellar experience, or even a downright poor one? In difficult situations, a customer service...
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