University of Amsterdam Customer Testimonial Video

University of Amsterdam Customer Testimonial Video

University of Amsterdam Customer Testimonial Video

After migrating the SAP Business Warehouse application and SAP Business Suite applications to SAP HANA, reports run four times faster. The platform also set the stage for IT enhancements using mobile solutions that would streamline student and faculty communication via mobile device. With SAP HANA, the University of Amsterdam now has the speed it needs to drive continuing student success.

By Vocalcom

A Carefully Constructed Roadmap Can Increase Contact Center Flexibility

One of the largest benefits to contact centers is the numerous applications and components that are available in the technology. Tools like predictive dialing, e-mail management, chat services, quality monitoring and interactive voice response (IVR), for example, have been some of the most successful and widely implemented; however, there can be a downside to all of these options that surfaces...
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