Unleashing lightning with SAP HANA from #SAPtd

Unleashing lightning with SAP HANA from #SAPtd

Unleashing lightning with SAP HANA from #SAPtd

John Appleby, SAP Mentor, BlueFin Solutions, joins Steve Lucas for an exceptional demo of SAP HANA. This video was taken at SAP TechEd && d-code Las Vegas.

By Vocalcom

Digital vs. Humanized Customer Experience: Striking a Balance

Technology has transformed customer service as we know it, making it more possible than ever to resolve a problem on multiple channels with self-service options. Customers and contact centers alike are able to save time, agents increase productivity, brands drive sales, and customers are ideally satisfied with the wealth of customer service options at their disposal. But where exactly does...
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