Update Process Enhancements with Microsoft Dynamics CRM Online 2015 Update

Update Process Enhancements with Microsoft Dynamics CRM Online 2015 Update

Update Process Enhancements with Microsoft Dynamics CRM Online 2015 Update

In this short video, you will learn about the enhancements we have done in the CRM Online Update process with the upcoming Microsoft Dynamics CRM Online 2015 Update. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx, and http://go.microsoft.com/fwlink/?LinkId=394323.

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5 Tips for Improving Customer Retention

Emotions play a significant role in customer experience, as many statistics clearly show. According to research by the Peppers & Rogers Group, 60% of customers stop engaging with a company when salespeople treat them indifferently, while 70% of customers leave a brand due to poor service. Customer retention therefore demands that companies understand the importance of making customers feel valued,...
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