Using Accounts and Contacts on the Go

Using Accounts and Contacts on the Go

Using Accounts and Contacts on the Go

Combine desktop and mobile devices to use accounts and contacts more effectively. The Salesforce1 app for phones and tablets makes it simple.

By Vocalcom

Three Predictions for Customer Service in 2014

It’s hard to believe, but the holiday season is upon us, and even more unfathomable is the quickly approaching year of 2014. For the call center industry, each new calendar represents new opportunities to update call center software and improve customer service. Let’s take a look at three predictions for customer service in the New Year. The Personal Cloud Will...
View Full Article