Using Accounts and Contacts on the Go

Using Accounts and Contacts on the Go

Using Accounts and Contacts on the Go

Combine desktop and mobile devices to use accounts and contacts more effectively. The Salesforce1 app for phones and tablets makes it simple.

By Vocalcom

Contact Center Social Media Use Projected for Extreme Growth

We can’t live without social media, and now, neither can the call center. Thanks to the Internet, the workplace has completely evolved and, accordingly, call centers are becoming increasingly advanced by integrating new and disruptive technological solutions (of course, social media just happens to be one of those solutions). At this year’s Call Center Week in Las Vegas, Nevada, Yves...
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