Using Microsoft Power BI for Office 365 to Gain Insights from Salesforce Data

Using Microsoft Power BI for Office 365 to Gain Insights from Salesforce Data

Using Microsoft Power BI for Office 365 to Gain Insights from Salesforce Data

Power BI for Office 365 delivers a compelling set of self-service BI tools and services for the discovery, analysis, and visualization of all your data. Join us as we introduce Power BI for Office 365. You'll leave with a solid understanding of the capabilities of the Power BI platform. We will show how it can empower business users and data experts within an organization to gain value from your salesforce.com data, and how to get started right away.

By Vocalcom

Four Outbound Features Every Contact Center Needs to Have

Outbound contact center operations are undoubtedly trickier than inbound calling. Whereas customers voluntarily reach out to your company via inbound calling, your agents make the first point of interaction with the customer with an outbound approach. There are a number of critical elements that need to go into securing the success of your outbound call center campaign, including a mix...
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