Visual Workflow Building a Simple Flow

Visual Workflow Building a Simple Flow

Visual Workflow Building a Simple Flow

Follow along as we create a simple two-screen pledge flow using user input fields and choices. We'll collect users' information, ask them to choose a pledge level, then thank them for their donation. Please leave a comment, and share the video if you found it helpful!

By Vocalcom

Exploring Automation in Customer Service

Oftentimes, it can seem that the most efficient and useful tools for contact center agents can also be the most frustrating for customers. When customers place phone calls to a contact center, they do so with the hope of speaking to a real, live attendant. But, as anyone who’s worked in this space knows, the number of agents to callers...
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