Visual Workflow Building a Simple Flow

Visual Workflow Building a Simple Flow

Visual Workflow Building a Simple Flow

Follow along as we create a simple two-screen pledge flow using user input fields and choices. We'll collect users' information, ask them to choose a pledge level, then thank them for their donation. Please leave a comment, and share the video if you found it helpful!

By Vocalcom

Mastering the Art of Routing for Contact Center Success

When it comes to certain factors that could make or break your call center, routing should be one of the first to come to mind. Routing within the call center is a huge part of what makes a customer’s call center experience productive and efficient. If calls don’t go through to the right agent, your customer won’t stay on the...
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