Vonage Shares its Secrets for Becoming "America's Favorite Service Team

Vonage Shares its Secrets for Becoming "America's Favorite Service Team

Vonage Shares its Secrets for Becoming "America's Favorite Service Team

Vonage is one of those rare companies committed to providing excellent service to each and every one of its customers, and its efforts haven't gone unnoticed. In this 30-minute webcast, Rob Sutton, VP of global operations, customer care at Vonage, chats with 1to1 Media Editor-in-Chief Mila D'Antonio, about the strategies that helped elevate Vonage to customers' preferred service organization in the telecommunications industry.

By Vocalcom

What is PCI DSS and What Does it Mean for My Company?

Does your call center specifically manage credit cards? If so, then chances are you’re more than familiar with the Payment Card Industry Data Security Standard (PCI DSS). However, if you’re new to this space and this industry standard, it could never hurt to get a quick refresher course on what it is and how it impacts your business. The PCI...
View Full Article