Wake Up From the Customer Service Nightmare

Wake Up From the Customer Service Nightmare

Wake Up From the Customer Service Nightmare

We’ve all experienced customer service nightmares. Don’t let them happen to your customers. Solve customer problems on the first call to increase customer satisfaction and advocacy.

By Vocalcom

6 Millennial Customer Expectations Every Brand Should Meet

Millennials are well known for their digital and often nomadic lifestyle, as well as their willingness to spend serious money on the brands they love. Indeed, a recent Nielsen report cites that this generation spends more than $65 billion per year and influences more than $1 trillion in total consumer spending. Furthermore, when it comes to customer experience, their habits...
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