WASH Laundry: John Buccola at Convergence 2015

WASH Laundry: John Buccola at Convergence 2015

WASH Laundry: John Buccola at Convergence 2015

In the "Data will change your business, it’s up to you how much" session at Microsoft Convergence 2015 John Buccola talked about how WASH Laundry has grown thanks to insights gleaned from Big Data. Watch the highlights at https://youtu.be/gbphiCDtvbA and learn more about Microsoft Convergence at http://www.microsoft.com/convergence Watch highlights from all of the Microsoft Convergence 2015 General Sessions here: Empowering your mobile workforce: Tony Prophet at Convergence 2015 http://youtu.be/oD0RXJBmq0Y Re-Imagining the enterprise for a mobile first, cloud first world: Judson Althoff http://youtu.be/5N1rc7ZW2bI Modern marketing with Chris Capossela & Allison Watson: Convergence 2015 https://youtu.be/0YivfiB80vg SMB success in a mobile-first, cloud-first world: Wayne Morris at Convergence 2015 https://youtu.be/O2mR5IPlE60 Data will change your business, it’s up to you how much: James Phillips at Convergence 2015 https://youtu.be/gbphiCDtvbA Reinventing business productivity to maximize customer value: Julia White at Convergence 2015 https://youtu.be/fbEdC9a-F5Q Digital detectives: Protecting data, commerce and privacy in the age of cybercrime http://youtu.be/VaeBNJXnzI8

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Part 3 - Top Three Ways to Master the Cross-Channel Customer Experience

The significance of multi-channel marketing has not gone unnoticed by some of the leading companies out there, and that’s because the statistics don’t lie. Specifically, 80 percent of shoppers are more likely to do business with a company who offers easy and flexible interaction across all channels. Moreover, 70 percent of retailers find cross-channel customers more profitable because they spend...
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