WASH Laundry: John Buccola at Convergence 2015

WASH Laundry: John Buccola at Convergence 2015

WASH Laundry: John Buccola at Convergence 2015

In the "Data will change your business, it’s up to you how much" session at Microsoft Convergence 2015 John Buccola talked about how WASH Laundry has grown thanks to insights gleaned from Big Data. Watch the highlights at https://youtu.be/gbphiCDtvbA and learn more about Microsoft Convergence at http://www.microsoft.com/convergence Watch highlights from all of the Microsoft Convergence 2015 General Sessions here: Empowering your mobile workforce: Tony Prophet at Convergence 2015 http://youtu.be/oD0RXJBmq0Y Re-Imagining the enterprise for a mobile first, cloud first world: Judson Althoff http://youtu.be/5N1rc7ZW2bI Modern marketing with Chris Capossela & Allison Watson: Convergence 2015 https://youtu.be/0YivfiB80vg SMB success in a mobile-first, cloud-first world: Wayne Morris at Convergence 2015 https://youtu.be/O2mR5IPlE60 Data will change your business, it’s up to you how much: James Phillips at Convergence 2015 https://youtu.be/gbphiCDtvbA Reinventing business productivity to maximize customer value: Julia White at Convergence 2015 https://youtu.be/fbEdC9a-F5Q Digital detectives: Protecting data, commerce and privacy in the age of cybercrime http://youtu.be/VaeBNJXnzI8

By Vocalcom

Partnering with the Right Stakeholders, Driving Transformation

Achieving a company transformation is no easy task. It requires everyone to work collaboratively toward a common goal, which means removing silos and building cross-functional teams. Whom should you collaborate with to achieve maximum transformation success in your call center? We suggest starting with a buy-in from the top (this includes the CEO and CFO, for the go-ahead and the...
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