Webcast: Medtronic Connects Physicians, Devices and Data to Improve Patient Care

Webcast: Medtronic Connects Physicians, Devices and Data to Improve Patient Care

Webcast: Medtronic Connects Physicians, Devices and Data to Improve Patient Care

Join us as Medtronic’s Nicole Leonard shares how her IT team turned to the Salesforce1 Platform to rapidly build business applications—including Medtronic’s new allied health professional community that was built and deployed in just 90 days—to help healthcare practitioners deliver a more engaging care plan to their patients. Todd Pierce, Vice President of Healthcare and Life Sciences, will host and share Salesforce’s vision for how Healthcare and Life Sciences companies can build a connected customer platform on Salesforce.

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Top Tips for Securing a Successful Web-Based Contact Center

For call center managers and executives looking to stay ahead with the latest industry trends, implementing a Web-based contact center is only the first step. After that, it’s up to them to ensure the system effectively streamlines company workflow and tailors to their individual business goals. What can you do to ensure a successful contact center? Here are three tips...
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