Webcast: St. Josephâs Health Shares Best Practices for Transforming Employee Engagement

Webcast: St. Josephâs Health Shares Best Practices for Transforming Employee Engagement

Webcast: St. Josephâs Health Shares Best Practices for Transforming Employee Engagement

Today’s employees expect the same digital experience in their workplace as they get every day in their personal lives. Technologies like social and mobile are table stakes when you are battling to hire and retain the best and brightest. Join David Baker, VP of IT at St. Joseph’s Healthcare to see how his team: • Built and deployed a HIPPA compliant social intranet called “Staffhub” in 9 weeks • Improved engagement and productivity by providing a sinlge homepage for every employee to start their day • Created best practices to rapidly grow adoption across 25,000 users in just a few months You’ll also see a live demonstration of the Salesforce social intranet solution.

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Global Smartphone Usage Slated to Reach 1.4 Billion by End of Year - Is Your Contact Center Ready?

Effective call center operations begin long before an agent picks up the phone to speak with a customer or vice versa. It begins when a customer peruses your company website a week prior and finds that your FAQ section is outdated. It commences when a client downloads your company’s mobile app. It all starts the moment customers decide to follow...
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