Webcast: St. Josephâs Health Shares Best Practices for Transforming Employee Engagement

Webcast: St. Josephâs Health Shares Best Practices for Transforming Employee Engagement

Webcast: St. Josephâs Health Shares Best Practices for Transforming Employee Engagement

Today’s employees expect the same digital experience in their workplace as they get every day in their personal lives. Technologies like social and mobile are table stakes when you are battling to hire and retain the best and brightest. Join David Baker, VP of IT at St. Joseph’s Healthcare to see how his team: • Built and deployed a HIPPA compliant social intranet called “Staffhub” in 9 weeks • Improved engagement and productivity by providing a sinlge homepage for every employee to start their day • Created best practices to rapidly grow adoption across 25,000 users in just a few months You’ll also see a live demonstration of the Salesforce social intranet solution.

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10 Tips to Reduce Customer Churn: Part 2

As described in our previous blog post, brands nowadays must take proactive measures to satisfy customers and gain their long-term loyalty. To reduce customer churn, it's vital to focus on how the customer experience as a whole may be improved at various touchpoints. Here are five more tips to consider in order to reduce customer churn. Exceed customer expectations through...
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