Webcast: St. Josephâs Health Shares Best Practices for Transforming Employee Engagement

Webcast: St. Josephâs Health Shares Best Practices for Transforming Employee Engagement

Webcast: St. Josephâs Health Shares Best Practices for Transforming Employee Engagement

Today’s employees expect the same digital experience in their workplace as they get every day in their personal lives. Technologies like social and mobile are table stakes when you are battling to hire and retain the best and brightest. Join David Baker, VP of IT at St. Joseph’s Healthcare to see how his team: • Built and deployed a HIPPA compliant social intranet called “Staffhub” in 9 weeks • Improved engagement and productivity by providing a sinlge homepage for every employee to start their day • Created best practices to rapidly grow adoption across 25,000 users in just a few months You’ll also see a live demonstration of the Salesforce social intranet solution.

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Live Chat Supercharges Sales and Customer Service

Customers nowadays value convenience on the go, loving brands that match their expectations and similarly abandoning those that do not. Companies are therefore challenged to optimize their services in a way that not only attracts new customers but also retains current ones who may easily switch to a savvier competitor. Of all the support channels available to customers, the one...
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