Webinar: Conquering the New Battleground for Customer Loyalty

Webinar: Conquering the New Battleground for Customer Loyalty

Webinar: Conquering the New Battleground for Customer Loyalty

Devin Poole, Executive Advisor at CEB, and Duke Chung, Founder of Parature discuss important research findings and paradigm shifts outlined in “The Effortless Experience,” by CEB, the leading member-based advisory company. More info here: www.dynamicscafe.com

By Vocalcom

The Rising Trend of Mobile Customer Engagement

The steady rise of smartphone use marks a clear shift in the way people communicate these days—and how customers engage with businesses. Just this past week, Apple shattered its own records and posted the biggest profit in corporate history by selling 74 million iPhones in a single quarter.  According to Smart Insights’ recent study of mobile marketing statistics reflecting the...
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