Webinar: Customer Care Everywhere

Webinar: Customer Care Everywhere

Webinar: Customer Care Everywhere

Learn how to leverage knowledge, empower customers, and provide care everywhere from John Seeds, Marketing Director at Parature. To learn more, visit www.dynamicscafe.com.

By Vocalcom

Part 1 - Top Reasons Why Your Contact Center Needs the Cloud

It’s happened again. Some vital piece of hardware in your contact center has broken down. Calls are going unanswered, your customer service reps fill the downtime by chatting about the latest episode of their favorite television showand you can practically hear the thud made by the dollars falling off your bottom line. Something has to be done and right away....
View Full Article