Webinar Enablement in Microsoft Dynamics Marketing

Webinar Enablement in Microsoft Dynamics Marketing

Webinar Enablement in Microsoft Dynamics Marketing

One way to develop a closer connection with your customers is through online webinars. With Microsoft Dynamics Marketing 2015 Update, you can create online webinars in your marketing campaigns using your existing Lync On-Prem service. Watch this video to see how you can leverage the new webinar capability in a marketing campaign. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx, and http://go.microsoft.com/fwlink/?LinkId=394323.

By Vocalcom

Three Must-Have Features For Strengthening Virtual Call Center Agents

Taking call center operations into the virtual realm has proven quite beneficial for business managers and contact center professionals for several reasons: significant cost savings, increased productivity and greater overall flexibility. Perhaps most notable, however, is the benefit of improved agent efficiency and increased employee satisfaction. Despite widespread initiatives for employees to work inside the office – like Marissa Mayer’s...
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