Webinar: Healthy Apps for Healthy People

Webinar: Healthy Apps for Healthy People

Webinar: Healthy Apps for Healthy People

Highlighting the do’s and don’ts of designing a product for healthcare. In particular, Lorraine and Liz cover some of the key design and research activities that can help ensure you are creating a product that your users will want to use – ensuring a healthy, happy life for your app! Presented by: Lorraine Chapman, Macadamian's Director of Healthcare User Experience and Chair for the HIMSS Health IT UX committee Elizabeth Bacon, Signa's Director of User Experience Strategy

By Vocalcom

Personalizing the Customer Relationship through your Call Center Application

Amazon defined the true meaning of personalization nearly two decades ago when it started making product suggestions to customers and site visitors based on their past behavior. Since then, most companies have tried in some way to incorporate personalization into their customer experience. As a journey rather than a destination, achieving this is a work in progress. However, successful personalization...
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