Webinar: Identify and Engage the Right Customer Stakeholders

Webinar: Identify and Engage the Right Customer Stakeholders

Webinar: Identify and Engage the Right Customer Stakeholders

Microsoft Sales Director, Doug Adams, and CEB Sales Leadership Council Executive Advisor, Chad Hetrick will share CEB research on how to identify the stakeholders that can help you win more deals. "The Challenger Sale." Learn about how conventional wisdom for sales and marketing tactics do not apply anymore due to the changing behavior of customers buying patterns. For more information, visit www.dynamicscafe.com.

By Vocalcom

If There's a Problem, You Want Your Customers to Complain

Upon reading the title of this article, you may be tilting your head to the side and giving it a good scratch. “Why would I want my customers to complain at all?” you may be asking yourself. Well, this fact is simply inevitable. Along the customer service journey, your customers will eventually have something to say, and it probably won’t...
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