Webinar: Identify and Engage the Right Customer Stakeholders

Webinar: Identify and Engage the Right Customer Stakeholders

Webinar: Identify and Engage the Right Customer Stakeholders

Microsoft Sales Director, Doug Adams, and CEB Sales Leadership Council Executive Advisor, Chad Hetrick will share CEB research on how to identify the stakeholders that can help you win more deals. "The Challenger Sale." Learn about how conventional wisdom for sales and marketing tactics do not apply anymore due to the changing behavior of customers buying patterns. For more information, visit www.dynamicscafe.com.

By Vocalcom

The Future of the Contact Center: Measurement, Analysis and Social Media

Social media is arguably the most revolutionary invention for communication over the last decade. As of summer 2013, Facebook has acquired over 1.15 billion active users, Twitter has 200 million, Instagram has over 100 million active users and Pinterest 70 million. And with the rise of social media came the climb of every industry trying to figure out ways to...
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