Webinar on Business Outcome Planning - Strategies and Best Practices for Co Creating V

Webinar on Business Outcome Planning - Strategies and Best Practices for Co Creating V

Webinar on Business Outcome Planning - Strategies and Best Practices for Co Creating V

Join The Chapman Group’s President and CEO, Dennis Chapman Sr., for a discussion on best practices and strategies related to business outcome planning. Business outcome planning is a relationship engagement process established for a customer and supplier to engage more intimately and focus on co-creating solutions to current / future challenges and opportunities. Topics to be discussed include: - A definition of business outcome planning - Best practices for facilitating the collaborative process - Creating mutually understood and shared economic value - Performance metrics and scorecards

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Global Data on Facebook Ad Spending, Maximizing Profit

Recently, our partner, Salesforce, shared its thoughts on the state of social ad spending – a market that is being predicted to reach $11 billion by 2017. This statistic alone should be influencing both domestic and international call centers to reinvent their strategies and to reimagine the way they look at social media. Global and Regional Trends Asia-Pacific as a...
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