Webinar on SAP® API Management, Enabling Your Digital Ecosystem

Webinar on SAP® API Management, Enabling Your Digital Ecosystem

Webinar on SAP® API Management, Enabling Your Digital Ecosystem

SAP® API Management is a product that will be available soon both on-Premise and in SAP HANA Cloud Platform. SAP API Management enables businesses to manage all the digital assets that companies publish, manage, monitor and monetize as APIs on a single platform from the various data sources and systems of records across various technologies from Cloud or On-premise. SAP API Management has various capabilities in order to provide a unified access for APIs based on open standards such as REST, Odata, OAuth and many more with enterprise grade security and seamless connectivity to your existing and new applications and platforms. This webinar provides an overview, key features and capabilities of SAP API Management along with how does it fit into your Landscape.

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Chat Apps Are Edging Out SMS: What it Means for the Contact Center

Mobile chat apps are becoming a new customer communication standard. These types of services were initially brought to market with social connectivity in mind, but with the increasing evolution of instant messaging (IM) and related presence solutions and the swift decline of text messaging (or SMS), it seems that chat apps could be the next best technology for the contact...
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