Webinar: Selling to Empowered Customers

Webinar: Selling to Empowered Customers

Webinar: Selling to Empowered Customers

Hear from Connor Marsden, CRM Expert, and guest speaker Brent Adamson, co-author of the book, "The Challenger Sale," in this webinar. Learn about how conventional wisdom for sales and marketing tactics do not apply anymore due to the changing behavior of customers buying patterns. For more information, visit www.dynamicscafe.com.

By Vocalcom

Three Ways Social Media is Displacing E-mail for Customer Service

There’s a lot to consider in today’s modern call center world. Between cloud, hosted and virtual call center technology, it can be hard to distinguish which solutions (and service strategies) are best for your business. If you’ve been considering either social media or e-mail, it might benefit you to take a closer look at the details of a recent Forrester...
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