Webinar Series Recap & Strategic Planning for 2015

Webinar Series Recap & Strategic Planning for 2015

Webinar Series Recap & Strategic Planning for 2015

SERIES RECAP: As you start planning for 2015, it’s more important than ever to develop real relationships with your customers—creating customer journeys like never before. Over the past 5 months, we hope you were inspired to make the most out of every customer interaction of the customer lifecycle by creating personalized, cross-channel customer journey that will deliver an exceptional brand experience! On December 4th, join Joel Book as he recaps the webinar series and delivers the top 5 things you need to keep in mind when planning for a successful new year.

By Vocalcom

7 Reasons Why Millennials Are Key to Sales Acceleration

Digital customer experience is the way of the modern world, and no generation seems to embrace this idea more than millennials, or Generation Y. As savvy consumers attached to their smartphones, numerous studies have shown that their demand for quick and thorough information on the go has reshaped the customer experience, influencing how customer service is delivered, sales are made,...
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