Webinar: Transforming the Healthcare Supply Chain

Webinar: Transforming the Healthcare Supply Chain

Webinar: Transforming the Healthcare Supply Chain

Join healthcare experts Pat Becker, former CIO of the University of Chicago Hospitals, and Dr. Jennifer Smith, Chief Medical Innovation Officer, both of Mazik Global as they discuss supply chain logistics, managing costs, and more. To learn more, visit www.dynamicscafe.com

By Vocalcom

Why You Need a CRM Dialer to Optimally Track Agent Performance

While any new technology, such as a predictive dialer, makes it easier than ever for agents to route calls and assist customers, there is ultimately a reason why every rep needs a manager: there needs to be certain guiding principles that direct agents and shape call center policy. One way to ensure that both tasks are carried through as effectively...
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