WebRTC Use Cases

WebRTC Use Cases

WebRTC Use Cases

Learn about use cases for WebRTC from Jim Machi from his keynote speech at WebRTC Expo V.

By Vocalcom

Supercharged Sales and Efficiency with a Predictive Dialer

In a contact center, time is of the essence. Agents need to reach out to customers with great efficiency and yet make each interaction a quality one which makes the customer happy and loyal to the brand. Specifically, agents in charge of sales who routinely place outbound calls while pursuing leads need to make sure they are reaching the right...
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