West Lake, China - Apple Store Opening

West Lake, China - Apple Store Opening

West Lake, China - Apple Store Opening

We’re proud to share the opening day celebration at our beautiful new store in West Lake, Hangzhou, China.

By Vocalcom

Strengthening the Connections in Your Call Center

As an increasing number of multichannel options become available to call center agents and consumers alike, it’s important that each method work as efficiently as the next so that customers are able to transition, for example, from a mobile app to a voice solution without having to repeat the entire process all over again. Whether speaking to a call center...
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