What can Enterprises Learn from Startups?

What can Enterprises Learn from Startups?

What can Enterprises Learn from Startups?

In an exclusive panel at SAP Select in Berlin, Prof Hasso Plattner, Chairman of the SAP Supervisory Board, speaks with top industry leaders about what large enterprises can learn from startups. With his unique perspective as co-founder and current leader of such an enterprise, Hasso Plattner contributes insightful commentary to the topic “Think like a Startup”; particularly, what both startups and enterprises can leverage from both worlds.

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Could Cloud Contact Centers Mean Lower Customer Churn?

Customer churn is the bane of any business or organization, so taking any effort to reduce this is something that simply cannot be ignored. This is especially important for contact centers, as the business hinges on customer satisfaction.   With numbers saying that it is six to seven times more expensive to develop new clients than to simply keep old...
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