What Comes After CRM?

What Comes After CRM?

What Comes After CRM?

So you’ve decided to refocus on your customers. You’ve invested in CRM and seen your sales productivity, contact center efficiency, and marketing effectiveness go through the roof. Fantastic! But does that make you a truly customer-centric company? Join us to learn what it means to have a completely customer-focused business model, how leading companies in media, technology, telecom, manufacturing, and retail are reinventing their fundamental business platforms, and how to rethink your commerce, billing, and finance processes to build long-term, valuable customer relationships.

By Vocalcom

Debunking a Telemarketing Tall Tale

When assessing whether telemarketing is right for your business, it is critical to separate fact from fiction. Unfortunately, there is enough fiction floating around to fill a novel. Though we can’t dispel every falsehood out there, we would like to clear up one of the most common misconceptions about effective telemarketing practices. So listen up! Myth: Always Be Closing How...
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