What Does It Mean To Be Customer Obsessed

What Does It Mean To Be Customer Obsessed

What Does It Mean To Be Customer Obsessed

Forrester Chief Research Officer, Cliff Condon shares why it is important for CIOs and CMOs to partner together and be the advocates for focusing on their customers in order to help their firms be customer obsessed to win in the Age of the Customer. Learn more about the impact of technology on your customers: https://solutions.forrester.com/age-of-the-customer

By Vocalcom

Tapping into Customer Service Equilibrium

Cloud contact centers, like any other business, rely on one thing – the customer. This is why among every single aspect of running and developing a successful enterprise, maintaining and improving customer service is perhaps one – if not the most – important thing for a company to pour its resources into. As we all know, the customer service landscape...
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