What Does It Mean To Be Customer Obsessed

What Does It Mean To Be Customer Obsessed

What Does It Mean To Be Customer Obsessed

Forrester Chief Research Officer, Cliff Condon shares why it is important for CIOs and CMOs to partner together and be the advocates for focusing on their customers in order to help their firms be customer obsessed to win in the Age of the Customer. Learn more about the impact of technology on your customers: https://solutions.forrester.com/age-of-the-customer

By Vocalcom

New Study Reveals Continued Cloud Contact Center Market Growth

When using any type of technology, it is vital to stay up to date with its various updates and developments. This is especially true for technology that is quickly expanding and growing itself, such as with cloud contact center technology. In the past three years alone, cloud contact center adoption has doubled, according to a newly released report from DMG...
View Full Article