What is Macadamian doing for World Usability Day 2014?

What is Macadamian doing for World Usability Day 2014?

What is Macadamian doing for World Usability Day 2014?

This year’s World Health Usability Day theme is engagement and at Macadamian we know very well that engagement is directly tied to user experience. Technology, products and services are usable when they engage people. What are you doing for World Usability Day?

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Platform-as-a-Service and its Importance to Cloud Contact Centers

Cloud computing mainly consists of three methods of service: Platform-as-a-Service (PaaS), Software-as-a-Service (SaaS) and Infrastructure-as-a-Service (IaaS). As the cloud contact center footprint grows, it is undoubtedly important that cloud-users be aware of what the most prolific service is and why it should utilize this service. In a study by 451 Research, it is estimated that the cloud computing market will...
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