What sort of accent is at the end of the line when dealing with customers

What sort of accent is at the end of the line when dealing with customers

What sort of accent is at the end of the line when dealing with customers

Interview with Jacob Munns, Chief Executive Officer at Perfect Pitch

By Vocalcom

Three Predictions for Customer Service in 2014

It’s hard to believe, but the holiday season is upon us, and even more unfathomable is the quickly approaching year of 2014. For the call center industry, each new calendar represents new opportunities to update call center software and improve customer service. Let’s take a look at three predictions for customer service in the New Year. The Personal Cloud Will...
View Full Article