What sort of accent is at the end of the line when dealing with customers

What sort of accent is at the end of the line when dealing with customers

What sort of accent is at the end of the line when dealing with customers

Interview with Jacob Munns, Chief Executive Officer at Perfect Pitch

By Vocalcom

7 Drivers of Employee Engagement in the Contact Center

As many brands have taken note, customer service success is directly linked to employee engagement. Numerous studies have demonstrated the importance of keeping employees motivated and empowering them to display their strengths at work. Indeed, when employees do not feel engaged, the results may be costly to the company. A Gallup poll found that engagement levels drop to just 2%...
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