Whatâs new in the Salesforce1 Mobile App

Whatâs new in the Salesforce1 Mobile App

Whatâs new in the Salesforce1 Mobile App

You’ve heard about the newest version of Salesforce1 Mobile App in the keynote - now hear from the Salesforce1 Product Marketing team and Salesforce1 customers on the latest features & functionality coming to the Salesforce1 Mobile App!

By Vocalcom

Why Are Customers Being Put On Social Media Hold?

As we move deeper into the 21st century, the term “call center” is becoming less and less accurate as a way of describing the arena in which your agents are operating. Contact center is the preferred moniker, and it’s the more appropriate name, as customers are often choosing to reach out to agents via chat, text, Facebook and Twitter –...
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