Whatâs new in the Salesforce1 Mobile App

Whatâs new in the Salesforce1 Mobile App

Whatâs new in the Salesforce1 Mobile App

You’ve heard about the newest version of Salesforce1 Mobile App in the keynote - now hear from the Salesforce1 Product Marketing team and Salesforce1 customers on the latest features & functionality coming to the Salesforce1 Mobile App!

By Vocalcom

Is Your Contact Center a Social Butterfly or a Wallflower?

Today, customers are pinning, “liking,” re-tweeting and more – all which are opportunities for the contact center to penetrate its clientele and secure sales. Salesforce.com Senior VP, Dave Kellogg, reports that social media adoption in the contact center is currently at an approximate 19 percent and is expected to grow about 23 percent in the next 12 months – more...
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