What's New in CRM On Demand Release 27 - Integration

What's New in CRM On Demand Release 27 - Integration

What's New in CRM On Demand Release 27 - Integration

CRM On Demand Release 27 saw many new enhancements in our integration toolkit, including a new RESTful API, the ability to retrieve a report via a web services call to aid with report scheduling and delivery and more object coverage.

By Vocalcom

The Importance of Tailoring Cross-Platform Consistency

For years, enterprises been abandoning the traditional brick and mortar setup and extending their service to include more than the telephone. Today, businesses exist across multiple channels and can provide multiple experiences. Now, the many unique faces of a business – brick and mortar, telephone, Internet and mobile – can co-exist. The importance of all of these platforms seamlessly and...
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