What's New in CRM On Demand Release 27 - Integration

What's New in CRM On Demand Release 27 - Integration

What's New in CRM On Demand Release 27 - Integration

CRM On Demand Release 27 saw many new enhancements in our integration toolkit, including a new RESTful API, the ability to retrieve a report via a web services call to aid with report scheduling and delivery and more object coverage.

By Vocalcom

Best Practices for Social Media Customer Service

In today's age of social media, brands have more visibility than ever as companies may engage customers on numerous social networking sites. Social media provides excellent opportunities for marketing, building brand recognition, and boosting sales as consumers increasingly refer to these sites, and not just company websites, when seeking information or making purchases. However, what companies shouldn't ignore is the...
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