What's New in CRM On Demand Release 27 - User Interface

What's New in CRM On Demand Release 27 - User Interface

What's New in CRM On Demand Release 27 - User Interface

A short overview of the new User Interface features of CRM On Demand Release 27, such as concatenated fields, maps and interactive graphic fields.

By Vocalcom

Peru's Contact Center Industry Shows Extreme Potential

As the contact center industry continues to expand worldwide, Peru has proven that it won’t be left behind. According to Associacion Peruana de Centros de Contacto (APECCO), in 2012 alone, Peru’s contact center industry grew an impressive 17 percent. As demonstrated in this infographic by Nearshore Americas, of particular interest was the growth of Peru’s export sector, which increased by...
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