What's the best part about Convergence? (Henry Hernandez)

What's the best part about Convergence? (Henry Hernandez)

What's the best part about Convergence? (Henry Hernandez)

Hear from attendees about what makes Convergence such a valuable event to attend. Learn more about Microsoft Convergence here - http://www.microsoft.com/en/convergence/.

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Visual IVR Gives Customers An Effortless Mobile Experience

Delivering excellent mobile customer service is a must nowadays for businesses with the ever-prevalent use of smartphones. Consumers like to access information on the go, and many reach out to contact centers for support from their mobile devices with the hope that service will be quick and efficient. Companies keeping up with this trend may have optimized their website for...
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