What's the best part about Convergence? (Mitch Spring)

What's the best part about Convergence? (Mitch Spring)

What's the best part about Convergence? (Mitch Spring)

Hear from attendees about what makes Convergence such a valuable event to attend. Learn more about Microsoft Convergence here - http://www.microsoft.com/en/convergence/.

By Vocalcom

What is an Informal Contact Center?

With budgets today at an all-time low, companies are continually looking for ways to increase performance and reduce costs in the call center. From IVRs to website FAQs to live online chat, there are many ways companies can bring the cost of a call in line with the value of the customer. But these aren’t the only ways companies are...
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