What's the best part about Convergence? (Mitch Spring)

What's the best part about Convergence? (Mitch Spring)

What's the best part about Convergence? (Mitch Spring)

Hear from attendees about what makes Convergence such a valuable event to attend. Learn more about Microsoft Convergence here - http://www.microsoft.com/en/convergence/.

By Vocalcom

Your Customers Aren't All in One Place - Neither Should Your Call Center

Companies vary in size and specialization, but for so long, one thing remained the same – their customer approach. Now, customers have a number of possibilities for contacting a business thanks to advanced call center solutions. These touchpoints – video, Web chat, e-mail, social media, mobile and more – can be implemented by virtually any company looking to strengthen its...
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