When the Cloud and Big Data Converge to Become a Competitive Advantage

When the Cloud and Big Data Converge to Become a Competitive Advantage

When the Cloud and Big Data Converge to Become a Competitive Advantage

Companies transition to the Cloud for a number of reasons: cost, scalability, etc. Big Data implementations also have a number of driving factors: Better business intelligence, more robust analysis, etc. And all of these things incrementally support and enable the business. Join us as Soofi shares his insights on how the convergence of the Cloud and Big Data go one giant step farther and actually create a competitive advantage for the business in the marketplace.

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How Will WebRTC Impact The Web-Based Contact Center?

WebRTC has opened the floodgates of Web-based services and ushered in a new and transformative era of communications – one that brings with it an umpteen amount of possibilities. Allowing real-time communications (RTC) to be offered directly on the Web without the need for plug-ins or third-party software, WebRTC brings a slew of advantages and benefits to both users and...
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