When the Cloud and Big Data Converge to Become a Competitive Advantage

When the Cloud and Big Data Converge to Become a Competitive Advantage

When the Cloud and Big Data Converge to Become a Competitive Advantage

Companies transition to the Cloud for a number of reasons: cost, scalability, etc. Big Data implementations also have a number of driving factors: Better business intelligence, more robust analysis, etc. And all of these things incrementally support and enable the business. Join us as Soofi shares his insights on how the convergence of the Cloud and Big Data go one giant step farther and actually create a competitive advantage for the business in the marketplace.

By Vocalcom

Empowering Customers With Empathy

No one wants to feel like just another number and, at the same time, everyone immediately feels better when they feel like they’re understood. Similarly, employees don’t want to be faceless and brushed aside, and this is of course infinitely true for the customers that they serve. In fact, according to a recent poll done by RightNow Customer Experience Impact...
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