When the Cloud and Big Data Converge to Become a Competitive Advantage

When the Cloud and Big Data Converge to Become a Competitive Advantage

When the Cloud and Big Data Converge to Become a Competitive Advantage

Companies transition to the Cloud for a number of reasons: cost, scalability, etc. Big Data implementations also have a number of driving factors: Better business intelligence, more robust analysis, etc. And all of these things incrementally support and enable the business. Join us as Soofi shares his insights on how the convergence of the Cloud and Big Data go one giant step farther and actually create a competitive advantage for the business in the marketplace.

By Vocalcom

The Social Media Battle Rages On - Call Centers, Customer Service and More

While many call centers are still working to fully integrate Facebook and Twitter into to their multi-channel service options, social media avenues only continue to widen and strengthen. Just a few of the up-and-coming applications and networks to keep an eye on are Snapchat, WhatsApp, Line, Tumblr, Instagram, Pinterest, Kakao and Reddit.   While a service like Snapchat – in...
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