Who Sees What: Object Access

Who Sees What: Object Access

Who Sees What: Object Access

This third video in the "Who Sees What" series describes how to grant users access to objects by using profiles. Profiles determine which objects users have access to, and what rights they have on each object. Please view the entire series to get a complete picture of visibility and access.

By Vocalcom

How to Choose the Right Social Media Platform For Your Call Center Goals

Today’s more advanced contact center offerings boast seamless and intuitive social media support, but that doesn’t mean they are necessarily easy for a contact center manager to leverage. Social media is not a one-size-fits-all type of strategy and, accordingly, neither is the type of social media you leverage to meet you contact center goals. Here are some tips and tricks...
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