Who Sees What: Organization Access

Who Sees What: Organization Access

Who Sees What: Organization Access

This second video in the "Who Sees What" series describes how to grant users access to your org by specifying both login ranges, as well as login hours. Please view the entire series to get a complete picture of visibility and access.

By Vocalcom

60 Percent of Commercially Successful Innovations Come From Your Customers

It’s easy to lose sight of the individual when dealing with a customer who contacts your call center. Earlier, we’ve talked about the different ways in which to pleasantly surprise your call center customer, thus enriching his or her experience and making any exchange for an agent as pleasant as possible. Let’s now take a look at three more call...
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