Who Sees What: Permission Sets

Who Sees What: Permission Sets

Who Sees What: Permission Sets

In Salesforce, permissions and access settings specify what users can do within an organization. Another in the Who Sees What series, this video shows you how permission sets can extend a user's access and permissions, and how to create and assign permission sets.

By Vocalcom

The Benefits of a Hybrid Cloud Contact Center

By definition, a hybrid is something that is formed by combining two things. However, we would take it one step further to say that a true hybrid is something that creates added value as a result of bringing together two invaluable items, as in 1 + 1 = 3. So, if you’re looking for ways to improve your call center...
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