Who Sees What: Record Access Via Sharing Rules

Who Sees What: Record Access Via Sharing Rules

Who Sees What: Record Access Via Sharing Rules

This video in the "Who Sees What" series describes how to open up access to records, if you have set the default sharing settings to anything more restrictive than Public Read/Write. You can use Sharing Rules to extend access to users in roles, public groups, or territories. Please view the entire series to get a complete picture of visibility and access.

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Facebook Can Capture Leads, Secure Sales When Your Call Center Loses Power

In previous blog posts, we’ve discussed the importance of deploying an advanced hosted call center that boasts social and mobile support, as well as the difference between disaster recovery (DR) and business continuity (BC) for your business. This kind of solution can secure sales and leads if your business for any reason encounters downtime, whether it is affected by a...
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