Who Sees What: User Sharing

Who Sees What: User Sharing

Who Sees What: User Sharing

Part of the "Who Sees What" series, this video on User Sharing shows how you can control the visibility users have to each other in your organization and in your external portals and communities. You can set the organization-wide default for the user object to Private and open up access using sharing rules and manual sharing.

By Vocalcom

Engaging the Customer With Video Customer Support

With the abundance of different channels used nowadays for customer engagement, contact centers are challenged to keep up with the preferences and demands of their customers. While social media and live chat have gained popularity in recent years, research shows compelling facts about the best ways people learn and retain information: through visual, not just verbal, means. More than ever,...
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