Who Sees What: User Sharing

Who Sees What: User Sharing

Who Sees What: User Sharing

Part of the "Who Sees What" series, this video on User Sharing shows how you can control the visibility users have to each other in your organization and in your external portals and communities. You can set the organization-wide default for the user object to Private and open up access using sharing rules and manual sharing.

By Vocalcom

Where is the Call Center Space Moving? Vocalcom Sounds Off

The call center has always been an area of targeted growth, sophistication and enhancement. The direction in which the call center space is headed has been just as equally of interest to major players in the space trying to stay one step ahead in the game. As a provider of today’s most disruptive call center software, Vocalcom is constantly working...
View Full Article