Why is Social Media Important in 2015?

Why is Social Media Important in 2015?

Why is Social Media Important in 2015?

Social Ally Consulting's Founder, Natalie Speers, explains the importance of Social Media and how it can positively affect your Google search rankings. www.socialallyusa.com

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Need-to-Know Mobile Usage Statistics for Strengthening Contact Center Engagement

Mobile technology continues to advance, break barriers and redefine the state of customer service and engagement for the hyper-connected contact center. Managers need to be constantly aware of the ever-changing mobility landscape and the ways in which they can improve their offerings in order to achieve higher satisfaction rates. In light of this, leading industry research firm Pew Internet revealed...
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