Why is Social Media Important in 2015?

Why is Social Media Important in 2015?

Why is Social Media Important in 2015?

Social Ally Consulting's Founder, Natalie Speers, explains the importance of Social Media and how it can positively affect your Google search rankings. www.socialallyusa.com

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How Does Your Contact Center's Cloud Look?

Take a moment to observe how your contact center looks with and without the cloud. If you’re at a loss as to where your contact center falls on the cloud spectrum, consider first the potential disconnections happening in the use of your existing technology to accomplish business critical functions. For example, how satisfied are your virtual agents? Are they empowered...
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