Williams Scotsman's Premier Success Story

Williams Scotsman's Premier Success Story

Williams Scotsman's Premier Success Story

"The online training available with Premier+ Success brings our sales and service agents up to speed on Salesforce much faster," says Karen Reffitt, Director of CRM for Williams Scotsman. "With the online training in Premier+ Success, we've achieved 95% user adoption." Learn how Williams Scotsman accelerated Salesforce training and achieved 95% user adoption. http://www.salesforce.com/services-training/customer-support/customers/williamsscotsman.jsp

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10 Steps to Creating the Perfect Live Chat Customer Experience

As described in our previous blog post, live chat is an essential channel for driving sales and customer satisfaction. From providing service on the go to helping customers make purchase decisions, live chat offers tremendous potential for delivering great customer experiences. Here are ten steps to creating the perfect live chat customer experience. Provide live chat on the most popular...
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