Williams Scotsman's Premier Success Story

Williams Scotsman's Premier Success Story

Williams Scotsman's Premier Success Story

"The online training available with Premier+ Success brings our sales and service agents up to speed on Salesforce much faster," says Karen Reffitt, Director of CRM for Williams Scotsman. "With the online training in Premier+ Success, we've achieved 95% user adoption." Learn how Williams Scotsman accelerated Salesforce training and achieved 95% user adoption. http://www.salesforce.com/services-training/customer-support/customers/williamsscotsman.jsp

By Vocalcom

What is an Informal Contact Center?

With budgets today at an all-time low, companies are continually looking for ways to increase performance and reduce costs in the call center. From IVRs to website FAQs to live online chat, there are many ways companies can bring the cost of a call in line with the value of the customer. But these aren’t the only ways companies are...
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