Wind River Imagines with Avaya

Wind River Imagines with Avaya

Wind River Imagines with Avaya

With Avaya, Wind River can engage with its teams through time and space—even outer space—to create amazing innovations in technology.

By Vocalcom

Your Customers Give You Plenty of Data: Are You Using It?

Jack has the same problem every time he dials into a customer contact center. Since he struggles to speak English, he can’t always understand the customer representative or automated list being offered. Oftentimes, as a result, he finds himself hanging up or being connected to the wrong department. Needless to say, it’s an incredibly frustrating experience. So, imagine how good...
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