Wind River Imagines with Avaya

Wind River Imagines with Avaya

Wind River Imagines with Avaya

With Avaya, Wind River can engage with its teams through time and space—even outer space—to create amazing innovations in technology.

By Vocalcom

The Nature of the Multi-Channel Challenge

Multi-channel customer service is explosive right now. In fact, it was one of the biggest trends identified at this month’s Call Center Week 2013, a highly anticipated industry event held in Las Vegas, Nev. from June 13-14. As a pioneer of the evolved, digital, cloud contact center, Vocalcom is always interested in learning more about the state of multi-channel customer...
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