Windows 10 and Tencent: Doing great things together

Windows 10 and Tencent: Doing great things together

Windows 10 and Tencent: Doing great things together

Martin Lau, President of Tencent and Terry Myerson, CVP at Microsoft discuss the partnership between their two companies, including Tencent’s plans to make free version upgrades of Windows 10 available to as many Chinese consumers as possible, as soon as possible.

By Vocalcom

Top 4 Benefits of IVR Systems for Customer Service

Automation is quickly becoming the rule for delivering faster and richer customer experiences. Giving customers self-service options is key to empowering them and winning their long-term loyalty. One of the most sophisticated tools for great automated service is IVR, or interactive voice response. IVR systems are telephony menu systems that use either speech-recognition or touch-tone technology to enable the identification,...
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