Windows Insider Program

Windows Insider Program

Windows Insider Program

Microsoft is designing and developing Windows 10 differently from the way we’ve always done it. Thank you to our Insiders around the world for providing feedback that is helping to shape the future of Windows. Learn more at http://insider.windows.com.

By Vocalcom

The Importance of Eliminating Hold Time Now

One of the challenges in running any contact center is making sure that the location is sufficiently and intelligently staffed. It’s not just about having the right number of physical agents on premises, but also about giving them the market’s most robust telemarketing software and tools to keep business operations smoothly flowing. Web, mobile and in-call virtual queuing capabilities empower...
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