Windows Outtake: Twitter Musings

Windows Outtake: Twitter Musings

Windows Outtake: Twitter Musings

To Scott Hammel, storm chasing is much more than fun and games. He tips off weather reporters, who can post his photos that same minute, keeping people safe from unpredictable storms.

By Vocalcom

Utilizing Common Smartphone Features to Inform Contact Center Clients

In running a contact center, it is important to realize how customers most frequently utilize their time. By knowing how the customer lives, the organization can more effectively reach out and connect to the customers that they serve. One interaction that cannot be ignored is using the “contact center” that the customer has at their immediate disposal—their smartphone. In an...
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