Windows Store: Apps

Windows Store: Apps

Windows Store: Apps

Take a closer look at how apps run smarter on Windows. They sync between devices to work across phones, tablets and PCs, and they run up to four at a time, side-by-side. With game apps, lifestyle apps, entertainment apps, social apps and more, Windows Store has the apps you want. Learn more at http://www.microsoft.com/windowsapps

By Vocalcom

Can IVR Destroy the Customer Experience? Press 1 or "Say Hello to Visual IVR"

When customers reach out to contact centers for support, they want quick and efficient service. As more and more contact centers strive to implement automation into their customer service strategy, one excellent advance in contact center software has been the innovation of IVR, or interactive voice response. IVR is a telephony system that uses either speech-recognition or touch-tone technology to...
View Full Article