Women in Small Business: A Conversation with the SBA

Women in Small Business: A Conversation with the SBA

Women in Small Business: A Conversation with the SBA

Over the last twenty years, women-owned businesses have increased in number by 68%, compared to the national average of 47%. (Source: http://goo.gl/eFODPt) The Google Small Business Community recognizes the critical role that women play in our nation’s economic prosperity.  Celebrate National Women’s History Month with us on March 19th at 4 PM ET/ 1 PM PT for a live Hangout on Air with Erin Andrew, Assistant Administrator from the Office of Women’s Business Ownership in the Small Business Administration (SBA). RSVP and submit your questions for the Administrator from now up until the day of the Hangout. *Note: This is a live event.*

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How to Choose the Right Social Media Platform For Your Call Center Goals

Today’s more advanced contact center offerings boast seamless and intuitive social media support, but that doesn’t mean they are necessarily easy for a contact center manager to leverage. Social media is not a one-size-fits-all type of strategy and, accordingly, neither is the type of social media you leverage to meet you contact center goals. Here are some tips and tricks...
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