Work.com Sales Performance Management Feature Demo

Work.com Sales Performance Management Feature Demo

Work.com Sales Performance Management Feature Demo

Coach your reps to reach quotas faster and close more deals with Salesforce Work.com.

By Vocalcom

Just How Many Customers Can You Lose Out on Without First Call Resolution?

Everyone in the business world knows that time is money, which is exactly why it’s essential to optimize your call center operations and initiatives – especially when it comes to first call resolution (FCR). FCR should be an integral part of your call center operations and objectives. Research has shown that just a one percent improvement in first call response can...
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